B Independent's KeepSafeJewelry, for privacy, protection, peace-of-mind
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Frequently Asked Questions

Guarantee

11. Do you offer a guarantee on your products?

Yes. We offer an unconditional 30 day satisfaction guarantee on all our medical alert jewelry.

12. How do you handle returns and exchanges?

When making a return, include a copy of your invoice inside the package.  On it, note whether you wish a refund or an exchange:

If you request a refund, we will  issue a refund for the amount of the purchase (shipping not included) within two weeks.

If you request an exchange, KeepSafeJewelry will pay to ship the replacement order.

Mail insured via the postal service or send by UPS to:

KeepSafeJewelry Returns

14720 South Seminole Drive

Olathe, KS  66062

You are responsible for return postage.

   
 

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